Peaker Soft builds custom AI agents on top of modern large language models (GPT and Claude-class) that reason over your business context and act on it. Using retrieval-augmented generation (RAG) over your knowledge bases, documents and databases, our agents answer with grounded, up-to-date information instead of guesswork. Through function and tool calling, they connect directly to your real systems, CRMs, order databases, ticketing tools and internal APIs, to look up records, create tickets and complete transactions during the conversation. They hold natural, context-aware conversations across chat, email and voice, support 50+ languages, and run 24/7. When a request needs a person, they hand off seamlessly to your team with the full conversation context. Every deployment is engineered with data privacy in mind, so your proprietary data stays under your control while the agent continuously improves from real interactions.
We map your workflows, channels and success metrics to define exactly what the agent should do
We connect your documents and data to a vector database so the agent retrieves accurate, grounded answers
We wire function calling into your CRM, calendar and internal APIs so the agent can take real actions
We test against real scenarios and refine prompts and guardrails for accuracy and safety
We launch the agent and monitor quality with analytics dashboards, improving it continuously